The Modern Customer Management Tool for FFLs
Understand what drives sales, strengthen customer relationships, and keep your shop organized with a platform built specifically for Federal Firearms Licencees.
+32 since last month
$12,450.00 remaining
$15,900.00 in value
3 waiting on parts
Built For People, Not Paperwork
myFFL lets you ditch the spreadsheets and sticky notes, and provides clarity into your customers. This clean, purpose-built customer management tool keeps your operations organized so you can grow faster with confidence.
Customer Profiles
Maintain a complete record of every customer including contact info, notes, history, and key details, all in one place and accessible at a glance.
Layaway Management
Create and manage layaway agreements with clear tracking for items, payments, balances, timelines, and fulfillment status.
Consignment Pipeline
Track every step of your consignment workflow, from intake and pricing through listing, sale, and customer payout.
Gunsmithing Job Tickets
Organize gunsmithing work with structured job tickets that track item details, requested services, progress, and pickup readiness.
Transfer Log
Manage incoming and outgoing firearm transfers with a dedicated workflow, including notes, communication, and NICS status*.
Task Management
Create and assign day-to-day tasks and reminders to ensure nothing falls through the cracks.
Business Intelligence Powered by DownRange IQ™
Your centralized dashboard highlights the metrics that matter most — helping you identify trends, measure performance, and make smarter business decisions.
Legal Disclaimer*
myFFL CRM is not an A&D bound book or compliance system. Serial numbers are stored only for workflow management (gunsmithing, consignments, transfers) and do not constitute an ATF-compliant acquisition/disposition record.